PRIVACY POLICY
Last updated: October 14, 2026
Proticket Entertainment (“Proticket,” “we,” “us” or “our”) operates the website proticketent.com (the “Site”). This Privacy Policy explains what personal information we collect through the Site, how we use and disclose it, how long we keep it, and the choices and rights you have, including under California law.
1. SCOPE
This policy applies to the Site. Some campaign pages that we build and host for our clients (for example, pages under proticketent.com/campaigns/) display their own privacy notice; on those pages, that notice applies. This policy does not apply to third-party websites that we link to.
2. INFORMATION WE COLLECT
Information you give us
When you use our contact form, we collect your email address, phone number and message, plus anything else you choose to include (for example, your name, company or job title). Please do not include sensitive information in your message.
Information collected automatically
– Form details: when you submit the form, it also records the page you sent it from and the page that referred you to it.
– Server and security data: like any website, our hosting servers log technical information such as IP address, browser type, and date and time of access, to operate and protect the Site.
– Cookies: essential cookies that make the contact form work securely and remember your cookie choice, and, only if you accept, analytics cookies. See section 5.
– Analytics (only with your consent): if you accept analytics cookies, Google Analytics 4 collects an online identifier, the pages and features you use, device and browser type, language, and approximate location (country or city) derived from your IP address. Google Analytics 4 does not log or store IP addresses.
Categories of personal information collected in the last 12 months
– Identifiers (email address, phone number, name if you include it, IP address, online identifiers in cookies): Yes.
– Internet or other electronic network activity (pages viewed, referring page, interactions with the Site): Yes; analytics only with your consent.
– Geolocation data (approximate location such as country or city; never precise location): Yes, approximate only; analytics only with your consent.
– Professional or employment-related information (company or job title): Only if you include it in your message.
– Commercial, financial or payment information; government IDs; sensitive personal information; biometric data; inferences: No.
Sources: directly from you, from your device and browser, and from our service providers (such as Google Analytics reports).
3. HOW WE USE YOUR INFORMATION
– To answer your inquiry and communicate with you about our services and proposals.
– To operate, maintain, secure and troubleshoot the Site and prevent spam and fraud.
– With your consent, to measure Site traffic and improve our content (analytics).
– To comply with legal obligations and protect our rights.
We do not use your information for targeted advertising, we do not sell it, and we do not make automated decisions about you that have legal or similarly significant effects.
4. HOW WE DISCLOSE YOUR INFORMATION
– Service providers that process information on our behalf under contract: our website hosting and WordPress plugin providers (contact form entries are stored in our WordPress database), our business email provider, and Google LLC (Google Analytics, only with your consent; Google Fonts).
– Legal reasons: when required by law, subpoena or other legal process, or to protect the rights, safety and property of Proticket, our users or others.
– Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy.
We do not sell or share personal information (as those terms are defined under California law), and we have not done so in the last 12 months. We do not knowingly sell or share the personal information of consumers under 16 years of age.
5. COOKIES AND SIMILAR TECHNOLOGIES
– Essential: quform_session_* lets the contact form work securely. Duration: session.
– Essential: cookie-notice preference remembers your choice in our cookie notice. Duration: up to 12 months.
– Analytics (only if you accept): _ga and _ga_* are Google Analytics 4 cookies that count visits and how the Site is used. Duration: up to 13 months.
Analytics cookies are not set unless you click “Accept” in our cookie notice. You can change your choice at any time with the “Cookie preferences” link on the Site, and you can delete cookies in your browser settings. We have turned off Google Signals and ad personalization in Google Analytics, we do not link it to advertising products, and we keep analytics data for 2 months. Learn more about how Google uses information at policies.google.com/technologies/partner-sites.
To display text and features, your browser also loads fonts and code from Google Fonts and the jsDelivr network, which receive your IP address as part of delivering those files.
6. PRIVACY SIGNALS: GLOBAL PRIVACY CONTROL AND DO NOT TRACK
We honor the Global Privacy Control (GPC) signal. If your browser sends GPC, or a Do Not Track signal, we treat it as a request not to use analytics cookies, and Google Analytics does not load.
7. HOW LONG WE KEEP INFORMATION
– Contact form submissions and related emails: up to 24 months after our last communication with you, unless we need them longer for an ongoing business relationship or to meet legal obligations.
– Analytics data: 2 months in Google Analytics; analytics cookies expire after up to 13 months.
– Server and security logs: only as long as needed for security and operation, under our hosting provider’s retention practices.
8. YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have the right to:
– Know what personal information we collect, use and disclose about you, and access a copy of it;
– Delete personal information we collected from you, subject to legal exceptions;
– Correct inaccurate personal information;
– Opt out of the sale or sharing of your personal information (we do not sell or share it);
– Limit the use of sensitive personal information (we do not collect it); and
– Not be discriminated against for exercising any of these rights.
How to submit a request: email vc@proticketent.com with the subject “Privacy Request,” or write to Proticket Entertainment, Attn: Privacy, 1742 W Katella Ave #3, Orange, CA 92867, USA. Please tell us which right you want to exercise and the email address or phone number you used with us.
Verification and timing: to protect your information, we will verify your request by matching the information you provide with the information we hold, and we may ask for more details. We will confirm receipt within 10 business days and respond within 45 days; if we need more time (up to 45 more days), we will tell you why.
Authorized agents: you may use an authorized agent to submit a request on your behalf. We may ask for proof of the agent’s authorization and may ask you to verify your identity directly with us.
“Shine the Light” (Cal. Civ. Code § 1798.83): we do not disclose personal information to third parties for their own direct marketing purposes.
9. CHILDREN
The Site is intended for businesses and adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has sent us personal information, contact us and we will delete it.
10. SECURITY
We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS), to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. WHERE WE PROCESS INFORMATION
Proticket is based in the United States. If you contact us from outside the United States, your information will be processed in the United States.
12. LINKS TO OTHER WEBSITES
The Site may link to websites operated by others, including our clients and partners. Their privacy practices are governed by their own policies.
13. ACCESSIBILITY
If you need this policy in another format, email vc@proticketent.com and we will provide it.
14. CHANGES TO THIS POLICY
We may update this policy from time to time. We will post the new version on this page and change the “Last updated” date. If we make material changes, we will provide a more prominent notice on the Site.
15. CONTACT US
Proticket Entertainment
1742 W Katella Ave #3
Orange, CA 92867, USA
vc@proticketent.com